Comprehensible, Cost-Competitive, Convenient

  • Chapter 1: Our guiding principles

    (1)

    Creating the life insurance of the future without losing sight of its original premise: “an ounce of prevention is worth more than a pound of cure.”

    (2)

    Listening to what our customers are saying. Recognizing their needs and acting accordingly. Allowing our actions to be borne out of their voices and needs.

    (3)

    Delivering the caliber of products and services that we would feel confident recommending to our own friends and families.

    (4)

    Being a “straight-shooter”. Committing to transparency. Communicating openly about our management team, our products, and our employees.

    (5)

    Embracing diversity and dialogue to keep us abreast of changing needs and preferences. Delivering peace of mind that we’ll be around in 100 years.

    (6)

    Acting in good faith means always taking the high road when it comes to compliance and ethics.

     

  • Chapter 2: Making Life Insurance Accessible Again - Headache-free

    (1)

    Helping the customers help themselves. By making our materials easy to understand, customers can determine which coverage is truly the best fit.

    (2)

    Turning “clauses” in the insurance contract into succinct points that your grandmother could grasp.

    (3)

    Making all touch points headache-free. Beyond the application process, ensuring the claims and billing processes are also easy to understand.

     

  • Chapter 3: Making Life Insurance Accessible Again - Affordable

    (1)

    Giving the customer what he/she needs. No more, no less at a fair price.

    (2)

    Staying vigilant as to how we can provide our products more cost-efficiently.

    (3)

    Always putting ourselves in our customers’ shoes in thinking about how to minimize their premiums.

     

  • Chapter 4: Making Life Insurance Accessible Again - Convenient

    (1)

    Thinking about our customers’ convenience from every angle and every touch point along the way.

    (2)

    Forming alliances with like-minded partners who can add value above and beyond our products and services to our customers.

    (3)

    Providing health and wellness tips beyond the framework of life insurance to create value in our policyholders’ lives.

    (4)

    Creating a precedent for future generations as to what life insurance is (and should be) all about.

     

We wish to be a company that helps our customers embrace life more fully.

In order to live out that vision, we continue to challenge ourselves.