We have been selected the 2025 Certified Health & Productivity Management Outstanding Organizations Recognition Program operated by the Ministry of Economy, Trade and Industry (METI) and The Nippon Kenko Kaigi. We have been selected for four consecutive years since 2022.
We have received Gold Rating in the PRIDE Index 2024 for LGBTQ+ initiatives for 9th consecutive year*1. The PRIDE Index is hosted by work with Pride (wwP*2).
- Based on data collected by Lifenet
- This organization supports the promotion and establishment of diversity management related to LGBTQ+ in corporations and other organizations.
Our Investor Relations’ website has been awarded the AAA rating, the highest evaluation, at Japan’s Growth Market in All Japanese Listed Companies’ Website Ranking announced by Nikko Investor Relations Co., Ltd. This is the sixth consecutive year that we have been awarded AAA rating*.
- Our IR website was renewed in March 2025, and this award is based on the evaluation of our pervious IR website prior to the renewal.
We were evaluated in all four categories: ' Application Procedure', ' Product Coverage', 'Insurance Premium', and 'After-sales Service', and was ranked first overall in the life insurance category in the 'Oricon Customer Satisfaction Survey® 2025' conducted by Oricon ME Inc*1 *2.
- 1st in Overall Life Insurance Category of 2025 Oricon Customer Satisfaction Survey
- Survey period:
2024/8/26~2024/9/24,2023/9/26~2023/10/04,2022/8/10~2022/8/31
Number of respondents:10,365
We have been awarded top ratings in the 2024 HDI Benchmarking (Life Insurance Industry) in two categories: “Phone Support (Contact Center)” and “Web Support (Website)”. This is the 12th time we have been awarded a three-star rating in two categories, the highest number of times* a company has received three-star ratings in the life insurance industry.
- Based on data collected by Lifenet.
We have been ranked the highest evaluation as Direct Life Insurance for 5th consecutive year in overall customer satisfaction in J.D. Power 2025 Japan Life Insurance Contract Customer Satisfaction Study conducted by J.D. Power Japan*. We also have rated the highest in the three factors: “Forms and documents” “Types of products” and “Price”.
- The 2025 study is based upon the responses of 1,271 policyholders who have purchased new life insurance policies or renewed a policy during past 12 months.
https://japan.jdpower.com/ja/awards
