We have established "Actively utilize partnerships," "Respond to climate change," and "Make responsible investments" as our Materiality for the society, aiming to “Creating the future for a better society.” 

3. Actively utilize partnerships

In order to expand the online life insurance market and bring the value of the LIFENET Manifesto offerings to more customers, we believe it is important to work with partners who emphasize our purpose. 

Materiality indicators

In addressing this materiality, we have established as indicators the realization of alliances with new partners and the deepening of efforts with existing partners, based on the belief that the promotion of collaboration with partners is important for the sustainability of society and the enhancement of our corporate value. 

Collaboration with partner companies

FY2022

FY2023

  • Offered "au Life Insurance" with Ponta point through KDDI CORPORATION
  • Offered "Insurance with V-points " together with Sumitomo Mitsui Card Company, Limited 
  • Started group credit life insurance business with au Jibun Bank Corporation

Key initiatives

Partner business strategy

In addition to delivering the value of our Manifesto-based products and services to more customers, we are promoting alliances with partner companies, recognizing that collaboration beyond the boundaries of corporate groups will contribute to solving social issues. “Embedded" is one of the priority areas in our mid-term business plan, and we aim to provide highly convenient financial services to our customers and society by embedding insurance into the financial ecosystem of our partner companies. 

Diagram showing how companies progress from e-commerce and online activities into the financial businesses of transactions, loans, investments, insurance, and banking and build a vast self-contained economic zone.

Co-creation with partner companies

In order to provide quality online life insurance services, we believe it is important to work with a variety of partners. This includes not only the partners with whom we work together to promote our business strategies, but also the trading companies that support our day-to-day operations. By leveraging our respective expertise and strengths and cooperating with each other, we aim to create services of greater social and economic value. 

 

In order to provide quality online life insurance services, we believe it is important to work with a variety of partners. This includes not only the partners with whom we work together to promote our business strategies, but also the trading companies that support our day-to-day operations. By leveraging our respective expertise and strengths and cooperating with each other, we aim to create services of greater social and economic value.

4. Respond to climate change

We believe that climate change has the potential to affect the business environment from a medium- to long-term perspective. We will promote disclosure in accordance with the framework proposed by the Task Force on Climate-related Financial Disclosures (TCFD). 

Governance

We discuss and report our sustainability policies and initiatives, including climate change, to the Executive Board of Directors, and report any important matters to the Board of Directors. 

The Board of Directors discusses and supervises our sustainability initiatives from the perspective of improving corporate value over the medium- to long-term. In addition, the Risk Management Committee manages risks related to overall business risks, including sustainability perspectives such as climate change, and reports the discussions at the Committee to the Board of Directors. 

Strategies

We recognize the following risks and opportunities related to climate change. 

Risks

Insurance business

Physical risks

(Chronic) Increase in insurance claims and benefits due to higher average temperatures

(Acute) Increase in insurance claims and benefit associated with natural disasters

Damage to business locations due to natural disasters

Transitional risks

Tighter regulations, innovative technology development, changes in consumer values and behavior, etc.

Reputational damage, fines, lawsuits, etc. caused by inadequate measures

Asset management business

Physical risks

Decrease in the value of investees due to an increase in extreme weather and natural disasters

Transitional risks

Decrease in the value of the investees due to the introduction and strengthening of carbon-related regulations

Opportunities

Insurance business

As part of the response to climate change, digital transformation is progressing, and as customer behavior patterns change more toward more online may expand opportunities to offer insurance online.

Asset management business

The emergence of new insurance needs to prepare for new risks will make it possible to provide new products and services and may lead to an increase in revenue.

Risk Management

The above risks related to climate change are reported at the Risk Management Committee and discussed at the Executive Committee before being reported to the Board of Directors. 

 

For details, please see Risk Management System.

Metrics and Targets

We have promoted paperless and reduced paper resources while pursuing convenience for consumers and productivity of our operations through online business. 

In addition, we contribute to the reduction of greenhouse gas emissions (GHG emissions) by having no branches or sales offices. While we have not set any targets based on our business model and scale, we recognize the potential impact of climate change on the life insurance industry as a business risk, and will consider measures to be taken in the medium- to long-term. 

The following shows the GHG emissions of the Lifenet Group, including Scope 1 (emissions directly generated by the company) and Scope 2 (emissions associated with the use of electricity supplied by other companies). Note that the Scope 2 emissions for FY2023 have increased from FY2022 because the data center (Osaka City, Osaka Prefecture) was included in the calculation of electricity consumption.  

GHG emissions (Scope 1 and Scope2) 

(t-CO2

FY2022*1

FY2023*2

Scope1

25.6

24.5

Scope2*3

79.7

233.8

Total

105.4

258.3

  1. The figures for FY2022 (April 2022 to March 2023) are calculated based on electricity and city gas consumption at the head office (Kojimachi NK Building). The scope of this performance includes Lifenet and its consolidated subsidiary Lifenet Mirai Inc.
  2. The figures for FY2023 (April 2023 to March 2024) includes the electricity consumption of the data center (Osaka City, Osaka Prefecture) in addition to the scope of FY2022. The electricity consumption of the data center is calculated based on the contracted power supply and may differ from the actual electricity consumption.
  3. Scope 2 emissions are calculated based on the market standard in the GHG Protocol.

5. Make responsible investments

Since payment of insurance claims and benefits is the most essential social responsibility of a life insurance company, we believe it is important to safely and securely invest the premiums received from our policyholders. 

Materiality Indicators

We have set the solvency margin ratio, which indicates the ability of insurance payment, as an indicator to properly pay insurance claims and benefits. We also use the implementation of ESG-conscious investment as an indicator from the perspective of business characteristics and social sustainability. 

Maintain a sound consolidated solvency margin ratio

FY2022

FY2023

3,173.1%

2,192.9%

Implement negative screening 

FY2022

FY2023

Continuously implemented

Continuously implemented

Key initiatives

ESG-conscious investments

We have established a solid asset management policy and continue to invest mainly in government bonds and corporate bonds with high credit ratings to reliably and appropriately pay insurance claims and benefits. 

Currently, based on our asset management policy, investment portfolio and investment scale, we do not have a clear ESG (Environment, Social and Governance) investment policy at this time. However, from the perspective of the characteristics of life insurance business and social sustainability, we make ESG-conscious investments based on certain discipline, taking into account investment performance and risks.